Our Process

1. Analysis & Planning

FTA starts each project with and initial kick-off meeting to determine stakeholders, plan communications, project monitoring & reporting practices, and review project management, design, development and testing methodologies. This meeting will also review and confirm the scope of the project and ensure everyone involved fully understands the vision.

Kick-off highlights:

  • Identify stakeholders and sources of information that should influence the vision
  • Determine purpose, mission and audience
  • Align vision with requirements
  • Identify needs for development
  • Anticipate integration needs
  • Anticipate needs for scaling, sustainability, and maintenance

Our staff and subject matter experts work with you to understand and accommodate the purpose, audience, context, goals and content. We maintain a disciplined focus on project timelines and feedback cycles to ensure quality results within expected time frames.

2. Design & Develop

We design and develop experiences that address multiple dimensions of learning calling on traditional, evidence-based practices and pushing towards creative enhancements supported by educational psychology principles and made possible by technological advancements. The foundation will be to show, scaffold and sustain knowledge, skills and attitudes in engaging and memorable ways. We work with subject-matter experts to ensure that we create meaningful experiences.

FTA focuses on consistency and clarity so users know what to expect, where to find things, and what commonly used terms mean in this context. Users derive meaning from structure and need guidance within learning experiences. The structure will be designed to cue users to what they should focus on currently and locate that focus within the overall structure.

3. Evaluation, Training & Implementation

FTA uses rigorous evaluation criteria to ensure quality. With a combined 55+ years of experience with online environments, we know what high quality online learning includes. The expertise to ensure quality outcomes during development is a core competency at Full Tilt Ahead.
In the final phase of development, FTA combines the process of testing for quality assurance with training to certify the final implementation. We recommend at least two pilot and training participants to ensure that there are no challenges and to address poor user experience issues that may come to light with the test run. In addition to leading remote training sessions with key personnel, we will provide overview training and integration documentation for each user role.

4. Provide Consultant Expertise

We understand that once a project launches that doesn’t mean it is over. Software will need to be updated, functionality will need to be expanded, content will need to be updated and new hires will need to be trained. FTA enters into each relationship preparing to empower clients and provide consulting and support when necessary.